Quality-focused IT professional with 12+ years experience
Multicertified expert with Comptia A+, Comptia Security +, MCP in Windows Server, VCP VMware Certified Professional, and sixteen years experience as an IT technician and network engineer. Comfortable operating on a wide range of platforms and environments. Excellent skills in research and analysis, project planning, and implementation. Excellent understanding of the entire infrastructure design process, including specification, security, implementation, documentation, and quality assurance.
Aware of business issues as they impact overall project plans. Excellent communication and interpersonal skills. Strong technical documentation skills. Ability to explain complex processes in easy to understand terms for end users. Thorough knowledge of hardware, software, and interface protocols with good problem solving/trouble-shooting skills
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