Ipsos is a global leader in survey-based market research, focused on advertising, marketing, public opinion, loyalty and media. We provide our researchers with high-quality, efficient and innovative services which enable them to meet their client’s project needs and to sustain lasting client relationships. Position: Work from Home – Market Research Interviewer Location: Metro Vancouver area At-Home Market Research Interviewers conduct telephone surveys with people throughout Canada and the United States on a variety of topics including buying habits, customer satisfaction, consumer, social and political issues. There is no telemarketing or sales involved. We are hiring for this position at an hourly rate of $15.00. This position may be right for you if…. You are comfortable speaking on the phone and have a quiet and private workspace. You have a newer computer system and possess strong technical skills. You have excellent time management skills. You are looking to work from home and be available to work evenings and weekends. Responsibilities: Conduct telephone surveys for research purposes Have a courteous, customer service approach to the people you speak with. Able to read aloud a questionnaire as it is written and to record the respondent’s answers accurately Check all responses for accuracy, proper spelling and grammar Required Skills Required Skills and Abilities: Self-motivated, positive attitude Excellent read and listening skills Fully fluent in English with excellent enunciation and pronounciation Minimum typing speed 45 words per minute Professional customer service attitude Commitment to working as a team Previous call centre experience is an asset Fluency in reading and writing secondary languages as follows: Punjabi, Mandarin, Cantonese, Spanish would be considered an asset Home Office Requirements: A fully functional desktop or laptop computer with Microsoft Windows 8 or 10 operating system (Mac or tablet not supported) Minimum computer requirements are 1.1 GHz and 512 MB RAM Internet Explorer 9, 10 or 11 or Microsoft Edge Broadband or high-speed DSL, cable or satellite internet connection. Able to run Windows Updates regularly to keep system current with latest security updates from Microsoft Antivirus software. Only one antivirus program installed. (Avast and Kaspersky not supported) Traditional landline with headset that connects to the telephone (Headset should not connect to the computer) or a cell phone with a data plan and a headset that connects to the phone (preferably a corded headset or ear buds). How to apply? Interested in this opportunity? Please submit a detailed resume that demonstrates you have the skills and experience we are seeking by submitting an application with your resume online (button provided below). Ipsos is committed to equity in employment and in providing a workplace environment that treats all employees with respect and dignity. We are committed to providing equal opportunity to all staff and applicants. We thank all applicants; however, due to the volume of applications, only those short-listed for an interview will be contacted. No phone calls, please.
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