Customer Service - Work From Home (CA-SK PUB 08242020) full-time

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Work from Home with Skybridge Americas! Are you looking for the ability to balance work, home, and school in your busy lifestyle? Skybridge America's Agents Anywhere program is the place for you!! We are experts at work-at-home and we want you to join us. We are growing and looking for amazing people to become part of the Skybridge experience! The Opportunity We are seeking individuals that value positive customer experiences and providing great service during every contact . If you are energetic and enjoy making a positive difference in the lives of people, then we want you to join our team! As a team member supporting our E-Commerce/Retail client, you will provide customer service, support and advice to customers by phone, chat and email. Here's what we are looking for in our team members: Strong technology/systems skills (computer gaming is a plus) Providing a second-to-none customer experience with enthusiasm and professionalism Demonstrate a strong customer service orientation and take responsibility to ensure customers are satisfied Strong communication skills, both oral and written Strong attention to detail and time management skills; follow-up and follow-through is critical Ability to multi-task by navigating multiple computers programs while on the phone A quiet space to work, free from background noise and distraction Be able to complete all recruiting steps and provide necessary pre-hire requirements in a timely fashion. Please note that there will be several rounds of screening involved in the process. The Rewards The convenience of working out of your home! Comprehensive, fully paid training online with live instructors A leadership team that wants you to be successful and knows when we work together, we can accomplish a lot Incentive programs to supplement your income A suite of benefits that includes medical and dental as well as an employee assistance program Paid vacation time Special employee discount programs Growth opportunities A feeling of accomplishment when you make the difference in a customer's day! Our Company We don't like to boast but we're good at what we do! Skybridge Americas is a people-driven company delivering great experiences every day for some of North America's best-known brands. We're a team of highly skilled, customer-focused problem solvers, providing world class customer contact services. Because people are at the core of what we do, we work hard at providing an environment for our employees where they feel valued, inspired and proud to be part of our team. We were recognized by CIO Applications Magazine as among the Top 10 Contact Center Companies in 2019 an honor we are proud to share! Skybridge Americas requires its employees to provide their own device to work at home. Here is a summary of our Technical Requirements. PC compatible system (no Macintosh, no Apple OS, no Android OS) Desktop or laptop with admin access (Apple/Mac, tablets, Mini PCs, Android Systems, other smart devices are NOT supported) Windows 8 or newer Windows Desktop Operating System Two monitors required: 19 inches or greater Internet Browser: Internet Explorer 10 or higher OR Google Chrome latest version Anti-Malware software Hard-wired Internet Connection (WIFI connections are NOT supported) USB Headset to free your hands while taking calls (we recommend Plantronics Audio 628) For the detailed list of requirements and product recommendations, please visit: Skybridge Americas is committed to diversity and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression

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