contact centre agent - customer service full-time

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No degree, certificate or diploma 1 year to less than 2 years Business Equipment and Computer Applications MS Windows Internet MS Outlook Specific Skills Address customers' complaints or concerns Access and process information Answer inquiries and provide information to customers Perform general office duties Receive and log complaints Work Conditions and Physical Capabilities Fast-paced environment Work under pressure Repetitive tasks Attention to detail Sitting Tight deadlines Work Location Information Work from home Personal Suitability Effective interpersonal skills Flexibility Team player Excellent oral communication Excellent written communication Client focus Reliability Organized Punctuality


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