customer service representative - insurance full-time

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Bachelor's degree 5 years or more or equivalent experience Major Work Area Insurance Business Equipment and Computer Applications MS Excel MS Windows Internet MS Outlook Work Setting Individual broker Specific Skills Address customers' complaints or concerns Access and process information Sell merchandise Receive payments Maintain records and statistics Issue receipts and other forms Explain the type and cost of services offered Arrange for billing for services Answer inquiries and provide information to customers Perform general office duties Receive and log complaints Work Conditions and Physical Capabilities Fast-paced environment Work under pressure Attention to detail Personal Suitability Effective interpersonal skills Flexibility Team player Excellent oral communication Excellent written communication Client focus Reliability Organized Punctuality

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