Remote Bilingual Customer Service Rep - Earn from Home! full-time

Please Login / SignUp To Apply For This Job.

As a Customer Service Representative, you’ll have the opportunity to help people every day on behalf of the best companies you already know and love. We’ll teach you the skills you’ll need to succeed and provide a path for you to do so. In fact, many of our site directors and operations managers began as customer service agents themselves! What you’ll be doing You will use your positive attitude, your caring nature and your top-notch customer service skills to make an impact on your customers’ day. Your main responsibilities will include: Talking to customers over the phone, email or chat to resolve their questions or concerns Accurately document and update customer records in the computer system Upsell products or services to customers, if appropriate Remain calm and helpful even when dealing with upset customers Escalate customer complaints and/or calls to your manager when necessary Provide feedback and recommendations to your manager on ways the company can improve Perform other duties as assigned by your management team Why you’ll want to join the Alorica team 100% paid training Performance bonuses Competitive pay Health & dental benefits Retirement savings plan Paid time off A great team environment with supportive co-workers You’ll work on behalf of some of the best-known companies in the world (like the top stores, retailers, shipping companies and banks) all from your hometown You’ll feel empowered to do things the right way amid a culture of high personal and business integrity There’s real opportunity to learn, grow and advance your career (we love promoting from within here) We’re a strong, global company that truly cares about our local communities Who we’re looking for The best fit for this job is someone who: Has a High School diploma or General Educational Development (GED) certificate Is bilingual (French & English) Previous customer service and/or call center experience preferred Has good computer skills, including Microsoft Office Possesses excellent communication skills Cares about helping their customers Is team-focused Has the ability to multitask well Can adapt to a flexible schedule Is positive and can handle stress Can maintain the highest level of confidentiality


Company Social Profiles


No URL added


 No PDF uploaded
Tags :



Register or Login to Report this Job

Related Jobs

Apply For This Job



Our website is made possible by displaying online advertisements to our visitors.
Please consider supporting us by disabling your ad blocker.