In this role you will be providing stellar customer service as you handle incoming inquiries from your home office. The ideal candidate will demonstrate an empathetic approach while listening to customers, analyzing their needs and helping resolve their issues. If you are analytical, details oriented, and enjoy solving problems both imaginatively and resourcefully; consider a career with us today! What do we offer? $13.50/hr, paid breaks, financial perks handling 100% inbound calls >>>Paid Training @ $12.55/hr within a state-of-art video support & interactive training environment We ship you the equipment, you don’t need to go buy a computer Learn more about P3 PEOPLE | PERFORMANCE | PASSION …..GOING THE EXTRA MILE Ask your Recruiter :) What are we looking for? A passion to deliver great customer service in a measurable, target-driven environment The ability to work various full-time shifts between 7:00 AM & Midnight (EST) Basic computer troubleshooting skills High Speed Internet, greater then 5MB UL, (non-Satellite) that can be hardwired into our equipment Private work setting that complies with our standards An acceptable criminal background check Have a few questions? Jump onto www.joinhgs.com or Facebook @HGSCanadaInc & chat or leave a message "HGS Canada is committed to providing accommodations for people with disabilities. If you require an accommodation, we will work with you to meet your needs through the recruitment process." Hinduja Global Solutions (HGS), part of the multi-billion dollar conglomerate Hinduja Group, has been offering Business Process Management (BPM) solutions for more than four decades. A leader in customer experience management, HGS’ mission is to optimize the customer journey to make its clients more competitive. HGS has built expertise focusing on Customer Experience Management, Back Office Processing, Contact Centers, Data Analytics, Digital and Interactive Solutions and HR Solutions. Today, HGS partners with 190 of the world’s top brands for core BPM services and 600+ payroll processing clients. It is the only outsourcing provider that takes a true “globally local” approach, with local leadership teams who understand the market. The global delivery network serves international customers both onshore and offshore to drive efficiencies and delivering customer delight. To make ourselves a stronger organization talent-wise, we are looking for dynamic thinkers and achievers - people who can work on innovative ideas, both simple and complex to transform, and add value, thereby giving a competitive edge to the client's businesses.
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