Opportunity Do you have experience working directly with customers? Can you work well under pressure? If so, we would like you to apply to join our team to work as a temporary, part-time Licence Issuer or Customer Inquiry Rep in Regina. Successful incumbents will work 20-35 hrs/week (Monday to Saturday). Previous motor licencing issuing, broker and/or call centre experience will be considered an asset. Typical Duties & Responsibilities: Answers routine inquiries and provides information to issuers, the public and employees relating to corporate programs or initiatives. Performs vehicle registrations, issues permits, temporary insurance cards, assigns Customer Number, renews driver licences and other types of Auto Fund transactions for customers. Processes motor vehicle licencing products including, but not limited to registrations, licences, permits, vehicle impoundments and other related documents in accordance with established procedures and schedules, using manuals and automated systems. Negotiate repayment of receivables owed by customers to the Auto Fund Division. Gathers necessary data and information to answer inquiries from internal and/or external persons. Knowledge & Skills: Knowledge of vehicle and driver’s licence classifications, rating and issuing systems, procedures, documents and forms. Knowledge of the Automobile Accident Insurance Act, The Traffic Safety Act, and other related Acts and their regulations. Knowledge of the automated systems utilized by the AutoFund. Knowledge of all Auto Fund driver and vehicle programs. Skill in performing required arithmetic calculations Skill in independently planning, reviewing and following up to prioritize tasks and responsibilities while handling deadlines, peak periods, and unexpected situations. Skill in verbally convincing, influencing and negotiating with others. Skill in preparing straight forward correspondence and written material using a pre-determined format. When applying, include a cover letter describing your professional interests and motivation for applying, a resume highlighting your qualifications and experience, and be sure to answer all the questions in the application. Once we’ve had a chance to understand more about you and what you’re looking for, we’ll keep your application on file for 3 months. We thank all applicants for their interest, however, only shortlisted candidates will be contacted to go through the next stages of the assessment process, which can include online assessments that demonstrate key business skills including planning and organizing and written communication. Hourly Salary Range: $25.10 - $31.38 Apply prior to 11:59 p.m. on Sunday, July 5, 2020 SGI is committed to diversity in the workplace and encourages applications from qualified persons of Aboriginal ancestry, persons with disabilities, members of visible minorities and women seeking non-traditional roles. If you're a member of an equity group, please consider letting us know. SGI is committed to diversity in the workplace and encourages applications from qualified persons of Aboriginal ancestry, persons with disabilities, members of visible minorities and women seeking non-traditional roles. If you're a member of an equity group, please consider letting us know.
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