Customer service representative - Laval full-time

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Are you looking for a position at laval and are passionate about customer service? Do you want a permanent job that offers you flexibility? Are you bilingual and have experience in customer service? This job is for you! We are looking for several customer service experts to answer customer requests on the phone, with technical questions and purchase follow-up. This is a company in the automotive field, more specifically vehicle parts. The important thing for them is the quality of the call and not the number of calls answered. Therefore, they must have an interest in the automobile and experience in customer service to offer the best service. Here are the responsibilities you'll have to carry out: - Answer incoming calls from customers who want to sell their car or simply have information on the availability of parts in our different sites; - Offer impeccable service marked by professionalism, efficiency and a highly developed sense of customer service; - Make outgoing calls to follow up on customer files; - All other related tasks. Position: Customer Service representative Status: Temporary to permanent Location: Laval Salary: $17,18/hrs Schedule: Available Monday to Friday from 7am to 8pm and Saturday-Sunday from 8am to 6pm. (Full time - 40H/week) Advantages - Free coffee - Paid training - Group insurance and RRSP program (once you are a permanent employee) - Free parking - Social events (BBQ, taffy on snow, raffles, etc.) Qualifications - 6 months to 1 year experience in a similar position; - Bilingualism (French and English) - Basic knowledge of computers and Microsoft Office. If you are interested in this position, please send us your updated resume at charles-etienne.meloche@randstad.ca or hakeem.caron@randstad.ca or contact us at 514-350-1006 ext. 4874. Charles-Etienne, Hakeem Phone Number: 514.350.1006 Fax Number: 514.350.0034 Randstad Canada Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply. Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially. For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.


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