We need an front desk agent full-time

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Secondary (high) school graduation certificate 7 months to less than 1 year Business Equipment and Computer Applications Word processing software Spreadsheet Opera Multi-line switchboard Internet Central reservation system (CRS) Work Setting Hotel, motel, resort Specific Skills Take, cancel and change room reservations Register arriving guests and assign rooms Provide information on hotel facilities and services Process group arrivals and departures Perform light housekeeping and cleaning duties Investigate and resolve complaints and claims Exchange foreign currency Balance cash and complete balance sheets, cash reports and related forms Answer telephone and relay telephone calls and messages Clerical duties (i.e. faxing, filing, photocopying) Provide general information about points of interest in the area Follow emergency and safety procedures Handle wake-up calls Provide customer service Assist clients/guests with special needs Maintain an inventory of vacancies, reservations and room assignments Security and Safety Bondable Transportation/Travel Information Own transportation Work Conditions and Physical Capabilities Fast-paced environment Work under pressure Attention to detail Standing for extended periods Personal Suitability Effective interpersonal skills Flexibility Team player Excellent oral communication Excellent written communication Client focus Dependability Judgement Reliability Organized


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