Customer Service Representative From $22 to $26 per hour Toronto Branch 3333 James Snow Parkway, Milton, ON L9T 8L1 Uline is seeking Customer Service Representatives to join our Customer Service team. Available Shifts: Monday - Friday, 10:30 AM to 7 PM Tuesday - Saturday, 8 AM to 4:30 PM Sunday - Thursday, 8 AM to 4 PM Position Responsibilities Guide and process customer orders in a fast-paced environment using world-class technology. Communicate with customers via phone, email and chat. Help customers navigate Uline's website and place orders online. Provide knowledgeable answers to questions about products, pricing and availability. Work with Uline's internal departments to meet our customers' needs. Help resolve product returns, respond to shipping inquiries and answer order status questions. Submit quotes for large quantity orders and custom items. Minimum Requirements Bachelor's degree or high school diploma with 3+ years of relevant experience. Bachelor's degree strongly preferred. Desire to provide the best possible experience for our customers. Thrive in a fast paced environment with coaching support. Dedicated to excellent attendance. Available for 4 weeks of training, Monday – Friday, 8:30 AM to 5 PM. Benefits Extended medical and health coverage that includes medical, dental and vision. Basic life insurance, disability and wellness programs. RRSP with 5% employer match. Paid holidays and generous paid time off. Bonus programs that include annual performance, sales goals and profit sharing. Scholarship program for children of employees. Employee Perks On-site café and outdoor patio. First class fitness center. Numerous employee appreciation events throughout the year. Opportunities for community involvement. About Uline Uline is the leading distributor of shipping, industrial and packaging materials to businesses throughout North America. We're a family-owned company whose incredible service, huge inventory and quality products fuel our ongoing expansion and growth. We offer same-day shipping on over 36,000 products in our 788-page catalog and on our state-of-the-art e-commerce website. Each resume submitted gets individually reviewed by our team and retained for 24 months in case a great opportunity opens for you to join our Uline family. Uline is an Equal Opportunity Employer Uline is a drug-free workplace.
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